Data notice
The Hebrew text of this notice controls. This is a convenience translation. It was written with Amendment 13 to the Privacy Protection Law in mind. That amendment took effect on 14 August 2025. MEDHELP is not a health fund and not the Ministry of Health.
Who runs the site
The site is run by whoever holds the public repository josefwebdeveloper/medhelp. The site does not publish a company name, a postal address, or a corporate number. A question about this notice goes through Issues on that repository.
There is no account. There is no mailing list. There is no identifying cookie.
What is processed
The text you paste and, if you choose, a photo of a document. The text may include health information. That kind of information is data of special sensitivity.
You do not have to send anything. Without text or a photo there is no explanation. Cover your name and identity number before sending. The site does not ask for your fund password.
Why
One purpose: to build an administrative explanation of a form or a health-fund situation in the language you chose, and to show it on the screen.
There is no marketing purpose, no sale of data, and we do not use requests to train a model.
How long
The server reads the request in memory, builds an answer, and does not write the text or the photo to disk, to a database, or to a log. We do not keep a copy that could be looked up later.
Your browser keeps what you typed until you clear it or close the tab. That copy is yours, not ours.
The visit diary, the family sheet, the specialist packet, and the interpreter card are built in this tab and are not sent to the server. A reminder file (.ics) downloads to your device. A letter or a package insert is sent only when you press explain, and it is not stored.
Who receives it
If the server has a language-model key, the text or the photo is sent to that provider only to phrase the answer. Without a key, the explanation is built from the guide on the site and the text is not sent out.
Under OpenAI’s published API policy, API inputs are not used to train their models by default. Their policy can change. We do not sell the request.
Rights
Access, correction, and deletion against a record held by us are almost empty, because we do not store the request. A record that was never created cannot be corrected.
You can simply not send it. If something extra was sent, we have no copy to delete.
The site is not directed at children. A parent may use it for their own papers.